Refund Policy
Last updated: June 22, 2026
This Refund Policy explains when and how you may be eligible for a refund on Insphera paid plans and services. We offer a 14-day refund window — no exceptions, no conditions.
1. 14-day refund window
You are eligible for a full refund within 14 days of any purchase or renewal. This applies to all Insphera paid plans and services — Core, CRM and bundles — with no exceptions or conditions.
2. How to request a refund
Email [email protected] from your account email with your organization name and the charge you'd like refunded. No justification is required within the 14-day window.
3. Processing
Approved refunds are issued to your original payment method, typically within 5–10 business days depending on your payment provider.
4. After the refund window
After 14 days, monthly plans can be cancelled at any time to stop future billing, and annual plans remain active until the end of the paid term. We do not pro-rate partial periods unless required by law.
Contact us
Questions about this document? Email us at [email protected] and we'll be glad to help.