Data deletion

1. How to ask

• Email [email protected] from the address on your account, with the subject "Delete my data".
• Workspace owners can also delete records directly inside Insphera Core or Insphera CRM, and export them to Excel first if they want a copy.
• If you connected Facebook, Instagram or WhatsApp, you can remove Insphera from your Meta business settings at any time. That stops new data reaching us; email us to delete what we already hold.

2. What we delete

Your account, your workspace data (contacts, deals, products, messages and files we store for you) and the access tokens for any accounts you connected, such as Google or Meta.

3. What we may keep

Records the law requires us to keep, such as invoices and tax records, and backups that expire on their normal schedule. We keep these only as long as required and use them for nothing else.

4. How long it takes

We confirm your request within 3 working days and complete the deletion within 30 days. We will tell you when it is done.

5. If a business using Insphera holds your data

If a shop or company that uses Insphera has your details, please contact them first, because they control that data. We will help them handle your request.